RPMA recently hosted an insightful and practical webinar titled "Debt Collection Process – Training Session." This comprehensive session delved into the key aspects of debt recovery, equipping property managers with the essential tools and strategies to effectively manage overdue payments and reduce financial risk.

Led by industry expert Josh Martin - General Manager of NZ Collections, the training provided a detailed overview of the legal frameworks surrounding debt collection, offering step-by-step guidance on how to navigate complex situations with tenants. The session also highlighted best practices for communicating with tenants in arrears, how to initiate debt recovery actions, and the importance of documentation throughout the process.

Attendees gained valuable knowledge on how to implement efficient debt collection processes, which in turn can strengthen their business’s financial stability. This webinar was an essential resource for any property manager looking to refine their skills in handling debt-related challenges. Keep an eye out for upcoming webinars to continue enhancing your property management expertise!