Richard Horne’s webinar on 26 May 2026 focused on workplace culture and professional standards in property management.

He covered key areas such as phone and email etiquette, respectful communication, professional presentation, confidentiality, and building strong relationships with clients and tradespeople. The session emphasised being proactive, approachable, and consistent in both internal behaviour and external client interactions.

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Posted 4 hours ago By Maica Solomon Less than a minute to read