On 29 September 2026, RPMA hosted a lively panel discussion featuring experienced property managers Richard Horne and Karl Jackson, exploring the funny, surprising and sometimes downright ridiculous stories that come with working in property management.

With no two days ever quite the same, property managers often find themselves dealing with unexpected situations, challenging conversations and memorable moments. This webinar provided an opportunity to look behind the scenes and hear some of the real-life experiences that make property management such an unpredictable and rewarding profession.

Richard and Karl shared stories and insights from their own experiences in the industry, highlighting the wide range of situations property managers encounter in their day-to-day work.

A big thank you to Richard Horne and Karl Jackson for sharing their experiences and stories with our audience.

The webinar recording is now available to watch.