On Friday, 27 February 2026, RPMA hosted Who’s Your Perfect Client Owner? – Part One, presented by Richard Horne.

This practical and engaging session explored the impact that choosing the right client owners has on workload, stress levels, profitability, and long-term sustainability. Richard encouraged property managers to move beyond a “take every client” mindset and instead adopt a more strategic approach to portfolio growth. The discussion covered identifying ideal client traits, recognising early red flags, and setting clear expectations from the outset to build strong, professional relationships.

The session sparked thoughtful discussion and provided practical strategies attendees can apply immediately within their businesses.

If you missed it, the recording is available on our website.

Stay tuned for Who’s Your Perfect Client Owner? – Part Two as we continue building smarter, stronger client relationships.